Behavioral Health

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A Whole Life Care Approach

Together, We Can Improve Patient Outcomes

The LifeView program builds a layered support ecosystem for providers and care teams servicing behavioral health patients and their caregivers. Providers can access value-added service to improve health outcomes and lower the administrative burden. And, our team of specialists provide personalized service as each patient’s journey is unique. Together we can ensure that behavioral health patients and their caregivers are supported on their journey to independence and well-being.

Resources & FAQs

Centers of Excellence

Our purpose is to deliver compassionate care through a high-touch service model with dedicated teams that specialize in supporting healthcare providers and their patients through three centers of excellence:


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Mental Health Care

for patients with severe mental health medication needs

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Addiction Care

for patients with substance use disorders

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Neuro Care

for patients on medications treating Tardive Dyskinesia and Huntington’s disease

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How It Works

LifeView Program

The LifeView program provides a layered support system to all stakeholders.

Access To Care

Access to Top LAI’s and Ancillary Medications

Reliable On-Time Delivery (99.89%)

Complete Benefits Investigation & Admin Support

Prior Authorization Expertise

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Clinical Support

Clinical Screenings

Formulary Management

Clinical Intervention Assessment & Monitoring

 




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Continuum of Care

Through our proprietary Adhere360 program, we support patients with management of all ancillary medications.

 




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Client Engagement

Dedicated Service Team

Custom Delivery Schedules

Education Resources

 






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Advanced Technology

Customized Metrics

Custom Adherence Reporting

E-Prescribing & E-MAR Connectivity

 





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Contact our expert sales team to learn more >

Resources & FAQs

Get the Support
You Need

Here, you'll find essential resources to navigate through our services seamlessly. Download forms conveniently, browse through our FAQs for quick answers, access forms conveniently, and securely make payments with just a few clicks. Or, contact us to connect with an expert from our pharmacy support team.

New Patient Enrollment Form >
Patient Rights & Responsibilities >
Consent to Use & Disclose PHI >
Credit Card Authorization Form >
Compliance Forms >




Does your pharmacy provide support for Prior Authorizations?
Yes. Our dedicated behavioral health team has years of experience with managing relationships with insurance companies. We take the administrative burden and process prior authorizations, so you can focus on caring for your patients.
Can you deliver LAI’s directly to a doctor’s office?
Yes, we have two delivery schedules per day and manage all shipments for LAI’s. We will customize the delivery schedule based on your needs to ensure that all your medication is on time.
Can you deliver same day injections if needed?
Yes, we understand that emergencies happen and are here to support you through them. Emergency orders placed before 12pm EST can be scheduled for same day delivery.
What insurance plans are you covered by?
We are contracted with all major insurance plans including Medicaid, Medicare, and most private insurance carriers.
Do you offer adherence support for behavioral health patients?
Yes. Our proprietary Adhere360 Program removes the complexity of managing multiple medications and simplifies the process for successful adherence. An experienced Patient Advocate reviews the patient’s medications and contacts their prescribers. No more multiple vials and keeping track of different medications. Our pharmacy team groups medication in personalized pouches and schedules convenient free delivery. Click here to learn more about Adhere360.
Can patients pay a bill online?
Yes! Patients can pay bills through our secure online platform, here.

Testimonials

What Clients Say

“I cannot express how smooth the transition was for my patient to change from another pharmacy to Parkview Health Services. They are now compliant on their medications after months of issues.”

– DAN F. , NIAGARA FALLS MEMORIAL MEDICAL CENTER

“Parkview Health Services is always respectful and on top of things before we even realize they are needed. It’s a pleasure getting to work with them.”

– MORGAN L., BESTSELF BEHAVIORAL HEALTH

“I just wanted to tell you I appreciate your whole team! You guys are amazing! I rave about Parkview Health Services and their entire staff.”

– TERA, HORIZON HEALTH SERVICES

Offering e-Prescribing Solutions for Behavioral Health Care

Use Your EHR and Search for Our Dispensing Pharmacy:

Pharmacy: Riverview Professional Pharmacy

Address: 3920 Main Street, Suite 150, Amherst, NY

Zip Code: 14226  
NPI: 1013495423  
NCPDP: 5826079

Phone: 716-423-2313  
Fax: 716-423-2329  

How Can We Serve You Best?

At Parkview Health Services, we believe that all patients deserve to be treated with kindness, compassion, and dignity. Here, patients are not a number; they are an extension of our family. Contact us today to learn more about our LifeView program.

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Phone 716-876-2323

Toll-Free 866-776-2323

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Contact

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